Tuesday, February 2, 2016

Interviewing Customers No. 2 (Week 5)


There are a lot of people who want to help make a difference, not just in this community but all over the world. However, willing as those people may be, they often miss out on opportunities to affect change because they don't know where to start and/or feel like they can’t make much of an impact on their own. 

So, I would like to create an online database/ networking forum that allows people to connect with others who are interested and/or involved in similar causes and projects. This resource would allow people to connect with other individuals within their local community, as well as with representatives from national and international organizations, and would offer all kinds of opportunities for people to give of their time, talent and treasure.

Below are the videos of the interviews I conducted…







After the first round of interviews, I learned that there is a great need for this sort of resource, especially in today’s world when people are intimidated by problems that seem too widespread and daunting to take on alone. For the second round of interviews, I continued to interview people of random ages, because really, no one is too old or too young to make a difference in the world. I did tweak my interview questions a bit by tailoring them to each person as the interview progressed and they shared more about their interests and experiences. 

Three tips I would offer future student interviewers are…
  1. Think of it as having a focused conversation with someone. People will be more comfortable being interviewed if they feel like they are just talking with someone, rather than being interrogated. 
  2. Your questions should progress naturally. When you’re planning them out, make sure they flow in a way that makes sense, instead of jumping back and forth between topics. This will make the interview easier for viewers to follow, as well, because the relevant information will all be grouped together. 
  3. Put some thought and effort into your topic. If you’re not really interested in it, people will be able to tell, and they will be much less willing to be interviewed by someone they can tell doesn’t really care anyways. Plus, discussing a topic of interest to you will make the entire project more enjoyable. 



4 comments:

  1. Isabelle,

    I like how all you showed different aspects of your business by having each interviewee have different passions (whether intentional or not.) Compared to other interviews that I've seen, I also liked that you were consistent with the setting and you had a conversation that seemed more professional than just stopping random people on the street. Overall, I think you did a great job.

    I didn't do this particular assignment, but if you want to check out my blog, here's the link:
    http://nataliem775.blogspot.com/

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  2. Isabelle,
    I think this is a wonderful idea! I love how you are combining things you are passionate, such as helping people through service, both locally and globally. It is very nice to see an idea that is for the sole purpose of ameliorating the lives of others, rather than growing your checkbook. I also enjoyed the consistency of the setting. However, I'm not sure if you know, but three out of your five videos are private, so I could not view them. Overall, great work!
    Here is the link to my customer interviews! http://adventuresofentrepreneurship.blogspot.com/2016/02/interviewing-customers-no-2.html

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  3. Isabelle,

    Great job on your second try at interviewing customer! I especially liked how you offered tips to other students interviewing customers, it definitely shows how much you've learned though this assignment.

    Have you considered how to monetize your venture idea or what the scope (population size-wise) of a forum of this kind would be? It pays dividends to have researched different aspect with respect to the market and business venture.

    Overall, great job. I didn't do this particular assignment, but feel free to check out my blog when you get the chance.

    http://justslothin.blogspot.com/

    ReplyDelete
  4. Hi Isabelle,
    I really liked your idea. I personally am looking for organizations to join that do community service and it has been a little bit challenging finding information. I feel that the information is out there, but it is all over the place. In regard to your interviews, they were really good. I was able to tell that you had really prepared for the interviews, however, just like Devan mentioned, three of your videos are private and I was not able to watch them either, but other than that it was all great.
    You can check out my blog here: http://theroadtoentrepreneurship.blogspot.com/

    ReplyDelete